I was testing the new Duplicate Detection feature in MS CRM 4.0 I wanted to be warned about duplicates that might be entered as a Contact with the same name and phone number of ... Read More »
I was testing the new Duplicate Detection feature in MS CRM 4.0
I wanted to be warned about duplicates that might be entered as a Contact with the same name and phone number of ... Read More »
Traditional CRM needs to evolve to keep pace with customers who are accustomed to two-sided relationships, a la Web 2.0 social media/communities. Read More »
Traditional CRM needs to evolve to keep pace with customers who are accustomed to two-sided relationships, a la Web 2.0 social media/communities.