Microsoft CRM MVP Matt Wittemann shares his insights into the inner workings of Microsoft Dynamics CRM with valuable articles about development, customization, power-user tips, and administration. http://prod1.si-sv1740.com/crmblog/Home/tabid/866/BlogId/15/Default.aspx en-US brent.eicher@customer-connect.com Tue, 06 Jan 2009 19:48:18 GMT Tue, 06 Jan 2009 19:48:18 GMT http://backend.userland.com/rss Blog RSS Generator Version 3.4.0.39853 <p>Traditional CRM needs to evolve to keep pace with customers who are accustomed to two-sided relationships, a la Web 2.0 social media/communities.</p> http://prod1.si-sv1740.com/crmblog/Home/tabid/866/EntryID/38/Default.aspx http://prod1.si-sv1740.com/crmblog/Home/tabid/866/EntryID/38/Default.aspx#Comments http://prod1.si-sv1740.com/Default.aspx?tabid=866&EntryID=38 Tue, 06 May 2008 21:30:00 GMT 0 http://prod1.si-sv1740.com/DesktopModules/Blog/Trackback.aspx?id=38